Privacy policy

Customer disclosure

Dear Customer,
Pursuant to the provisions of the applicable regulations in force on the subject of data protection (EU Regulation no. 679 of 2016), we would like to inform you that your personal data will be processed properly and transparently, for lawful purposes and preserving your privacy and your rights.

Your data are also processed with the aid of computerised means for the following purposes:

1. to acquire and confirm your reservation of accommodation services and accessory services, and to provide the services requested. Considering such data processing is necessary to define the contractual agreement and its subsequent implementation, your authorisation is not requested, except in cases whereby special data - referred to as sensitive data - are provided. Should you refuse to provide your personal data, we will be unable to confirm the reservation or provide the services requested. Data processing will stop at the time of your departure, but some of your personal data may and must continue to be processed for the purposes and using the methods specified herein below;
2. to comply with the obligation envisaged by the "Consolidated Public Safety Act" (article 109 of Royal Decree no. 773 dated 18.6.1931) which obliges us to register and notify the Police Headquarters of the general details of our guests, for purposes of public safety, according to the methods set out by the Ministry of the Interior (Decree of 7th January 2013). The provision of your data is compulsory and does not require your authorisation, and should you refuse to provide them, we will be unable to accommodate you in our facility. We do not store the data acquired for this purpose, unless you provide your authorisation for us to preserve them as set out in point 4;
3. to fulfil the applicable administrative, accounting and fiscal obligations in force. For these purposes, the data are processed without the need to acquire your authorisation. The data are processed by ourselves and by our appointed representatives and are disclosed externally only in compliance with legal obligations. Should you refuse to provide the data necessary for the above obligations, we will be unable to provide the services requested. We store the data acquired for these purposes for the amount of time envisaged by the respective regulations (10 years, and also longer in the case of tax inspections);
4. to speed up the registration process in the event of your future stays in our facility. For this purpose, subject to acquisition of your authorisation - which you may revoke at any time - your data will be kept for a maximum period of 10 years, and will be used when you are our guest again for the purposes set out herein above;
5. to carry out the receipt of messages and phone calls addressed to you during your stay. For this purpose, we need your authorisation. You may revoke this authorisation at any time. Processing will cease at the time of your departure;

We would also like to inform you that the European Regulation acknowledges you some rights, including the right to access and amend, or delete or limit or object to the processing, as well as the portability right of your data, if and where applicable (articles from 15 to 22 of EU Regulation no. 679 of 2016). You may also lodge a complaint with the personal data protection authority, in accordance with the procedures envisaged by the applicable regulations in force.
For any further details, and to enforce the rights you have been acknowledged by the European Regulation, you may contact:

Via Matteotti, 43
- I - 38086 Pinzolo (Trento)
P.Iva 00504990227
Tel. +39 0465-502758
Fax +39 0465-502311

Cookie Policy

What is a cookie?
A cookie is a small piece of text that websites send to the browser and is stored on the user's terminal, which may be a personal computer, a mobile phone, a tablet, etc. These files allow the website to remember information about your visit, such as language and preferred options, which can make your next visit easier and make the site more useful for you. Cookies play a very important role in improving user experiences on the web.

How are cookies used?
By browsing this website you are accepting that we can install cookies on your machine and let us know the following information: statistical information on the user's use of the web, the user 'login' which keeps the session active on the web, the preferred format of web access from mobile devices, latest searches over web services and data customisation services, information about the ads that are displayed to the user, information from surveys that the user has participated in.
However, the user has the option to prevent the generation of cookies and disposal of the same by selecting the appropriate option in your browser. If you block the use of cookies on your browser it may disrupt some services and some functions of the website may not be available.

Types of cookies used
This website uses both temporary session cookies and persistent cookies. Session cookies store information only while the user accesses the Web and persistent cookies stored in the terminal data to be accessed and used in more than one session.

Technical cookies: these allow the user to navigate through the website or application and use the various options or services there. For example, with traffic control and data communication, to identify the session, access restricted Web parts, remember the elements of an order, make the request for registration or participation in an event, use the security features during navigation, and store content for broadcast video or sound.

Cookies customisation: these allow users to access the service with some predefined general features in your terminal, or user defined settings. For example, the language, the type of browser through which you access the service, the design of selected content, geolocation terminal and place where you can access the service.

Advertising cookies: these allow the effective management of advertising spaces which are included in the Web page or application from which the service is provided. They allow the adaptation of advertising for it to be relevant to the user and to avoid showing ads that the user has already seen.

Statistical analysis cookies: these allow the monitoring and analysis of user behavior on websites. The information gathered through such cookies is used in measuring the activity of web, application or platform sites and the profiling of user navigation of these sites, in order to make improvements to the service and functionality for users.

Third Party Cookies: On some web pages you can install third-party cookies allow you to manage and improve the services offered. For example, the statistical services of Google Analytics.

How to manage cookies in the browser?
The user has the option to allow, block or delete cookies installed on your computer by setting your browser options installed on your terminal:

To set the permissions associated with cookies on Google Chrome Browser:
Click the menu in the toolbar.
Select Configuration.
Click Show advanced options.
In the "Privacy" section click the Content Settings button.
In the section "Cookies" there are configurable options.

To set the permissions related to cookies in Mozilla Firefox Browser:
At the top of the Firefox window click the Tools menu.
Select Options.
Select the Privacy panel.
You can choose 'use custom settings' to configure.

To set the permissions related to browser cookies in Internet Explorer 9:
At the top of the Internet Explorer window click on the Tools menu.
Select the Security tab and use the Delete Browsing History to delete cookies. Enable Cookies check box, and then click Delete.
Select the Security tab, and use the settings to move the slider to the top to block all cookies or totally down to allow all cookies. After that, click OK.
If you block the use of cookies on your browser it may disrupt some services or functionality of the website may be reduced.
Some browsers can be configured to manage specific cookie rules for different websites, which provides more precise control over privacy. This means you can disable cookies for all sites except those in which you trust.

This site uses cookies and in some cases third-party cookies to provide a better experience and service for users.
ASP.NET_SessionId, expires at the end of the session: used to store the anonymous user session by the web server
_utma, forever: This cookie contains information on when the user visited the site for the first time, when was the last visit, and how many times you visited
_utmb, until the end of session: This cookie stores when the user has uploaded the site. In combination with cookies __utmc this cookie you can give information on the duration of the user's visit
_utmc, 30 minutes: This cookie contains information on when the user leaves the site. In combination this cookie from the cookie __utmb information on the duration of the visit
_utmk, forever: It contains a value for all cookies UTM listed
_utmv, forever: This cookie is used for individual content and is used for user-defined analyzes
_utmx, 2 years: It contains the values of Google Website Optimizer
_utmz, 6 months: It contains information on which site you visited before arriving on the site in question. There may be also saved information on the search engine and the search words used or where it is registered IP address
_ga, 2 years: used to differentiate users
_gat, 10 mimutes: used to create objects for Tracker
zdst, expires at the end of the session: contains a unique value for each user and is used to store _utm Google cookie. They also saved the IP address, browser language and the page to access this site
_dc_gtm: Google Tag Manager
_unam: share this social sharing
_atuvc: AddThis social

Last update: 08th February 2019

Subscribe to our mailing list

* required fields

Marketing Permission

Please select all the ways you would like to hear from Hotel Centro Pineta:

You can unsubscribe at any time by clicking the link in the footer of our emails; more information about our privacy practices are available here.


Centro Pineta
Family Hotel & Wellness
Via Matteotti, 43 - I - 38086 Pinzolo (Trento)
+39 0465-502758
+39 0465-502311

How to get

In evidence